Shipping

Shipping will be Through UPS, Fedex or USPS.

United Parcel Service and the United States Postal Service Standard Shipping & Priority Shipping

Most Shipping by the carriers above are scheduled to be received within 7-10 business days by Standard Shipping delivery. Our Shipping Costs are calculated at Standard Shipping price. Any Order that requires Priority Shipping (3-5 Days) Shipping is considered an additional charge to the Standard Rate that we have already calculated for the Shipping of the product you have selected and will be subject to an additional Charge to you order. (Delivery Schedule by each carrier is also determined by weather and or other conditions permiting). The price of shipping is calculated separatly from the cost of your product order, and will be included in your total cost when closing your order through our shopping cart. Special requests can be given to overnite/next day air delivery. These requests are additional costs to the customer.Shipping costs are determined by weight of the item,the packaging and the ship to zip code from our zip code.We use the best and lightest shipping products available for packaing so as to not add to much to the shipping cost of the item.We do want your product to arrive safe. Unfortunately shipping is expensive.There are three things that add to your shipping cost. 1. The weight of the item 2. Zip code from zip code, that is with all carriers 3. Packaging of your item to make sure it arrives to you in the condition you would expect. All these things add up to the cost in shipping to you.
Thank you for understanding. 

                                          Canada/ Orders & Shipping     

                                                    

 As of Janaury 15th, 2015,  We will no longer be shipping to Canada due to the high cost of shipping and new International Shipping requirements.

x  ***Please note that orders for any food products or imported items may take between 8-10 business days to be processed and shipped regardless of the shipping method, USPS, Fedex & UPS only ship Monday to Friday. (our offices are closed on Saturdays and Sundays)***  Our on line shop is open 24/7 All orders are processed Mon-Fri. Thank you for your understanding.        

 

                              Product Gaurantees, Returns  and Refunds

We guarantee that our baked goods,confections,jams,preserves,coffee and Syrups will be made of the highest quality ingredients and pass our state inspections for health and safety. When we ship our products we package them with the greatest of care to arrive in the condition that it left our shipping department.
In certain cases the shippinng carrier does not always handle the package in ways that may keep the contents of our product secure. 
If for any reason you are not completely satisfied with our food products, you must notify us within 3 days of receipt of the item for a partial refund. Religious jewelry, rosaries, etc cannot be refunded after 30 days of use.
Cds, books, candles, incense, pictures, cards clothing are not refundible after use.        

 

                                              Undeliverable Items Or Returned Refused
Items that cannot be delivered due to an inusufficient address or incorrect address provided by the customer will result in the return Poastage Fee or UPS Fee back to the customer deducted in any credit that may be due
to the customer for the product. This has happened and we lose money both on the product and the Shipping

fees to and from the customer. Should this happen we will deduct the return shipping fees from the credit back to the customer for item returned and the balance if any will be refunded to the customer.

 

 

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eCommerce Shopping Cart from Solid Cactus.